Return Policy

Return Policy 

YES you can change your mind and return the item

Please be advised that if for any reason you are not happy with your purchase, you can return it to us unused in it's original condition/packing within 7 days of the date you received the item. We will issue a full refund for the price you paid for the item after deduction of 3% credit card processing fee for orders paid via credit/debit cards/paypal & a restocking fee of $15 USD for USA, $20 CAD for Canada, £10 GBP for UK, €12 Euro for Europe will be deducted per item ordred. Please note, the cost of delivery is included within the price of unit, hence delivery & collection charges will not be refunded.

For your peace of mind our Tandoori ovens and accessories comes fully insured for physical damage and loss whilst in transit. Kindly inform us for any damages/missing parcels on the same day of receipt of 1st parcel for UK and europen orders and within 24 hours for all USA & Canada orders 

Cancellation Policy 

Cancellation of orders before the dispatch of orders will incurr a 3% fee for orders paid via credit/debit card or paypal as the credit card processing fee is not refunded to us by the online card procesing terminals 

Cancellation of orders after dispatch of orders will incurr a 3% fee for orders paid via credit/debit card or paypal as the card processing fee is not refunded by the online card processing terminals and shipping and return shipping charges will be deducted and a restocking fee of $15 USD for USA, $20 CAD for Canada, £5 GBP for UK, €6 Euro for Europe will be deducted per item ordered.

For any further queries on our return/cancellation policy, kindly contact us using the "contact us" page